Your Better Business Partner Because We Know Business Better... We Also Know Something About Computers
	Help Desk hyde.com's highly trained staff of certified professionals is available to provide CNE, as well as hardware and software support to you and your staff. Help Desk services include support from Server to Desktop keystroke. This service may be implemented using several methods. Telephone support and modem connection are available as off-site methods. We have programs in which you can arrange for someone from our staff to be at your office on a regularly scheduled basis during your critical or peak periods, whether daily, weekly or monthly, to forestall the possibility of prolonged "down" time. A staff-training program may also be implemented in conjunction with on-site Help Desk services. If you prefer, our staff can assist your firm in setting up your own in-house help desk by training your personnel and supporting them by providing solutions that are the more technical in nature. Our Help Desk partnership program also includes availability to substitute for your IS staff when they are away from your office due to continuing education programs participation, vacation, or illness. We invite you to review our resumes' and make an appointment with one of our consultants to discuss your needs.